Brandt Complete Loss of Cooling

Freezer not cooling at all; interior at room temperature, light works but no cold air

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Compressor not running, Failed compressor start relay, Main control board not sending power to compressor, Severe refrigerant leak or blocked capillary tube

How to Fix / Troubleshooting

Safety first: Unplug the freezer before removing rear covers. Do not attempt to open sealed copper lines.

Steps:

  • Check basic power: Confirm the outlet works and the power cord is fully inserted. Verify the thermostat or control is not set to OFF.
  • Listen for compressor: After plugging in, wait a few minutes. If the compressor is silent and not vibrating, remove the rear lower cover.
  • Inspect start relay: Remove the compressor terminal cover and check the start relay/overload for burn marks or rattling. Replace if suspect.
  • Check control board output (advanced): With appropriate safety and tools, verify that the main control board sends power to the compressor when cooling is demanded. If not, replace the board.
  • If compressor runs but no cooling: The sealed system may have a leak or blockage. This requires a certified refrigeration technician.
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Repair Difficulty

Hard 4/5

Required Part

Compressor Start Relay / Main Control Board
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