Freezer runs but does not get cold enough; temperature hovers just below 0°C and food softens over time.

Safety first: Unplug the freezer before cleaning coils or accessing the rear compartment.

• Check thermostat setting: Ensure the temperature control is set to a colder setting and not accidentally turned to minimum.
• Clean condenser coils: Pull the freezer away from the wall. Use a soft brush and vacuum to remove dust from the condenser coils and grille at the back or underneath.
• Verify condenser fan (if fitted): On upright Bush freezers with a fan near the compressor, confirm it runs when the compressor is on. If not, replace the condenser fan motor.
• Check door gasket: Inspect the door seal for gaps or damage that could let warm air in. Replace the door gasket if it does not seal all around.

If airflow and seals are good but cooling remains weak, there may be a refrigerant leak or internal restriction, which must be repaired by a certified refrigeration technician.