FF
Café
Freezer Compartment Temperature Sensor (Thermistor) Fault
Freezer display shows FF and temperature may be too warm or too cold
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Open or shorted freezer thermistor, Damaged thermistor wiring harness, Corroded connector at main control board, Failed main control board sensor input
How to Fix / Troubleshooting
Safety first: Disconnect power before removing panels or handling wiring.
- Locate the freezer thermistor: In Café freezers, the thermistor is typically behind a small cover on the interior wall near the evaporator or air return vent. Remove the cover to access it.
- Inspect wiring: Check the thermistor leads for cuts, pinches, or signs of moisture damage. Ensure the connector is firmly seated at both the sensor and the main control board.
- Test the thermistor: Disconnect the thermistor and measure its resistance with a multimeter. At around 32°F (0°C), many Café thermistors read approximately 16–20 kΩ (consult model-specific chart if available). A reading of 0 Ω (short) or infinite (open) indicates a bad sensor.
- Replace if faulty: If the thermistor is out of spec, replace it with a Café-compatible freezer thermistor. Route the new sensor wiring along the original path and secure it away from moving parts or sharp edges.
- Check board connection: If the thermistor tests good, inspect the connector at the main control board for corrosion or loose pins. Clean and reseat as needed. Persistent FF with a good sensor may require main control board replacement.
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Repair Difficulty
Medium
3/5
Required Part
Freezer Thermistor
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