Café No Power / Dead Appliance

Freezer will not turn on at all; display is blank and no lights or sounds

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Tripped circuit breaker, Faulty outlet, Damaged power cord, Open thermal fuse or main control board failure

How to Fix / Troubleshooting

Safety first: Do not open electrical panels unless you are qualified. Unplug the freezer before inspecting its cord or internal components.

  • Check household power: Verify the breaker is on and the outlet has power using a lamp or tester.
  • Inspect power cord: Look for cuts, burns, or crushed sections. Replace the cord if damaged.
  • Test a different outlet: Plug the freezer into another known-good outlet (without extension cords) to rule out outlet issues.
  • Internal protection devices: Some Café models have internal thermal fuses or surge components on the main control board. If external power is good but the unit is dead, the main control board or internal fuse may be open and require replacement by a technician.
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Repair Difficulty

Medium 3/5

Required Part

Power Cord
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