E12
Candy Low-Voltage Auxiliary Circuit Fault

Freezer shows E12 and interior light or display may flicker or not work correctly.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed low-voltage regulator on main PCB, Shorted LED light module, Damaged wiring to display or light, Overloaded auxiliary output

How to Fix / Troubleshooting

Safety first: Disconnect mains power before accessing the control board or light modules.

  • Check interior light module: Remove the light cover inside the Candy freezer and inspect the LED module for burn marks or discoloration.
  • Disconnect light temporarily: Unplug the light module from its connector and power the freezer back up. If E12 clears, the light module is likely shorted and should be replaced.
  • Inspect display wiring: Ensure the harness to the display and UI board is intact and not pinched or damaged.
  • Examine main PCB: Look for burnt components in the low-voltage section. If present, the board will need replacement.
  • Replace faulty module: Install a new Candy-compatible LED light module or main control board as indicated by your tests.

Warning: Do not bypass fuses or use non-original light modules that exceed the designed load.

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Repair Difficulty

Hard 4/5

Required Part

LED Light Module
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