How to Fix / Troubleshooting

Safety first: Unplug the freezer before accessing the control panel or main board.

Confirm actual temperature: Use a separate freezer thermometer to verify that the internal temperature is within normal range.
Access control panel: Remove the Candy control fascia to expose the buzzer and UI board.
Inspect buzzer and circuitry: Look for signs of overheating or damage around the buzzer and associated components.
Check sensor inputs: If a dedicated alarm sensor is used, test its resistance and replace if faulty.
Replace faulty components: If the buzzer is stuck on due to a board fault, the UI or main control board may need replacement.
Reassemble and test: After replacing components, power the unit and verify that the alarm only sounds under genuine high-temperature conditions.

Warning: Do not permanently disconnect the alarm; it is a safety feature to protect food.

Freezer shows E15 and the high-temperature alarm sounds continuously even after cooling down.

Possible Causes