Freezer not cooling at all, interior warm, compressor not running, no error code displayed.

Safety first: Unplug the Candy freezer before removing any panels or touching the compressor area.

• Confirm power: Check that the outlet has power and the freezer's plug and cord are intact.
• Listen for compressor: After plugging in, listen at the rear. If you hear nothing (no hum, no click), the compressor may not be receiving power.
• Access compressor start device: Remove the rear lower panel, then remove the plastic cover on the compressor terminals. Gently pull off the start relay/overload assembly.
• Inspect and test: Look for burn marks or melted plastic. Shake the relay; if it rattles, it is likely faulty. Test compressor windings with a multimeter; open or shorted windings indicate a bad compressor.
• Replace start relay/overload: If the compressor tests good, install a new Candy-compatible start relay/overload kit and reconnect wires as originally fitted.
• Check control board output: If the compressor still does not start, the main control board may not be sending power and likely needs replacement by a technician.

Warning: Do not bypass safety devices such as overloads. Compressor and mains circuits can be dangerous; seek professional help if unsure.