Freezer over-freezing, temperature too low even at higher (warmer) settings; some items show freezer burn.

Safety first: Unplug the freezer before accessing controls or sensors.

• Verify with thermometer: Place an accurate thermometer inside the Candy freezer to confirm actual temperature versus set point.
• Adjust setting: Turn the temperature control to a warmer setting and monitor for 24 hours. If temperature does not change, the control system is faulty.
• Test NTC sensor: Access the cabinet sensor and measure its resistance at known temperatures. Replace if readings are out of specification.
• Check mechanical thermostat (if fitted): On older Candy freezers with a dial thermostat, test continuity across the thermostat terminals while adjusting the dial. Replace if it does not open/close correctly.
• Replace main control board: If sensors and thermostat are good but over-freezing persists, the main PCB may be misregulating and should be replaced.

Warning: Over-freezing wastes energy and can damage food quality; do not ignore persistent temperature control issues.