E10 error; freezer may not cool and compressor may not run

Safety: Unplug the freezer before cleaning condenser or accessing sensors.

Steps to resolve E10:

• 1. Check door and load: Ensure the door is fully closed and not obstructed. Remove any items preventing closure. Allow several hours for temperature to recover if the door was left open.
• 2. Clean condenser: Pull the freezer away from the wall. Brush or vacuum dust from the condenser coils and ventilation grilles to improve heat dissipation.
• 3. Verify ambient conditions: Ensure the freezer is not installed in a very hot, unventilated space, which can trigger over‑temperature alarms.
• 4. Inspect high‑temperature sensor: Some Caple models use a dedicated over‑temperature sensor on the condenser or compressor. Check wiring and test the sensor for continuity or correct resistance.
• 5. Reset alarm: Many models allow manual alarm reset via the control panel. After correcting the cause, reset and monitor if E10 returns.
• 6. PCB check: If the freezer is actually cold but still shows E10, the over‑temperature circuit on the PCB may be faulty and require replacement.

Warning: If the compressor is extremely hot to touch or you smell burning, disconnect power immediately and call a technician.