Caple Door Alignment or Gasket Seal Issue

Freezer door difficult to close or pops open after closing

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Possible Causes

Cabinet not level causing door to swing, Warped or twisted door, Deformed door gasket, Items inside obstructing door closure

How to Fix / Troubleshooting

Safety: Adjusting levelling feet can cause the appliance to move; have someone assist if needed.

Steps to improve door closure:

  • 1. Check for obstructions: Ensure baskets and food packages are not protruding and hitting the door.
  • 2. Level the freezer: Use a spirit level on top. Adjust front feet so the unit is slightly tilted backwards; this helps the door close and stay shut.
  • 3. Inspect gasket: Look for twisted or compressed sections. Warm the gasket gently with a hairdryer and pull it into shape to improve contact.
  • 4. Check hinges: Tighten hinge screws and ensure the door is not sagging. On some Caple models, hinge position can be adjusted slightly.
  • 5. Replace gasket if necessary: If the seal is torn or hardened, fit a new Caple door gasket, pressing it fully into the door channel.

Note: A good seal is essential to prevent frost build‑up and high energy use.

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Repair Difficulty

Easy 2/5

Required Part

Door Gasket
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