Caple Door Heater or Frame Heater Issue (if fitted)

Warm air or condensation around the freezer door frame

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Door frame heater not operating (on anti‑condensation models), Excessive humidity in room, Door gasket leaking warm air into cabinet

How to Fix / Troubleshooting

Safety: Unplug the freezer before accessing any wiring around the door frame.

Steps to reduce condensation:

  • 1. Check room conditions: High humidity can cause condensation even with a working heater. Improve ventilation or reduce moisture sources.
  • 2. Inspect door gasket: Ensure a tight seal all around. Replace if damaged.
  • 3. Verify heater operation (if present): Some Caple models have a low‑wattage heater around the door frame. Access wiring via the front or side panels and test for continuity. Replace the heater if open‑circuit.
  • 4. PCB output: If the heater is intact but never energised, the control PCB or wiring may be faulty and require professional diagnosis.

Note: Not all Caple freezers have door heaters; check your model specifications.

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Repair Difficulty

Medium 3/5

Required Part

Door Frame Heater
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