E6
Costway User Interface / Display Panel Communication Error

Display shows E6 and buttons may not respond or temperature cannot be adjusted.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose ribbon cable between display and main board, Faulty touch control/display PCB, Moisture intrusion into control panel

How to Fix / Troubleshooting

Safety: Unplug the freezer before opening the control panel housing.

How to troubleshoot E6:

  • Inspect the control panel: Check for signs of moisture, condensation, or physical damage on the front display area.
  • Remove the panel: Use a screwdriver to remove screws securing the display/control housing. Carefully pull it forward.
  • Check the ribbon cable: Locate the flat ribbon or multi-wire harness connecting the display to the main board. Ensure it is fully inserted and not kinked or torn.
  • Clean connectors: If accessible, gently clean the connector contacts with a dry, lint-free cloth. Do not use liquid cleaners on the PCB.
  • Dry the area: If moisture is present, allow the panel and connectors to dry completely before reassembly.
  • Reassemble and test: Reinstall the panel, restore power, and see if E6 clears and buttons respond.
  • Replace display PCB if needed: If the error persists and the main board is known good, replace the Costway freezer display/control panel assembly.

Note: Avoid spraying cleaners directly on the control panel; spray onto a cloth instead to prevent future moisture damage.

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Repair Difficulty

Medium 3/5

Required Part

Display / User Interface Board
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