Display shows L1 or LO and temperature appears too cold or below setpoint.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Adjustments to settings are safe with power on. Unplug the unit before opening any panels.
Steps to address L1/LO:
- Check set temperature: Verify the setpoint on the display. Increase the set temperature a few degrees (warmer) and monitor.
- Check sensor placement: Ensure the interior temperature sensor is not touching the evaporator coil directly or buried in frozen food, which can cause incorrect readings.
- Observe compressor run time: If the compressor runs almost continuously even after raising the setpoint, the control board relay may be stuck closed.
- Power reset: Unplug the freezer for 5–10 minutes, then plug back in to see if the alarm clears and control responds normally.
- Inspect control board (if needed): If the unit continues to overcool, access the main PCB and look for welded or burnt compressor relay contacts. Replacement of the board is usually required.
Note: Prolonged overfreezing can damage stored food containers and increase energy use. Address persistent low temperature alarms promptly.
Repair Difficulty
Required Part
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