Costway
Door Alignment / Seal Failure
Freezer door does not close or stay closed; it pops open slightly after being shut.
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Possible Causes
Cabinet not level, Warped door, Obstructed shelves or baskets pushing on door
How to Fix / Troubleshooting
Safety: Adjustments can be made with power on. Unplug if you remove hinges or door.
Steps to fix door not closing:
- Check for obstructions: Ensure baskets and food packages are not protruding and hitting the door.
- Level the freezer: Adjust leveling feet so the front is slightly higher than the back, encouraging the door to swing closed.
- Inspect hinges: Check that hinge screws are tight and the door is not sagging. Tighten or adjust as needed.
- Check gasket: Look for warped or twisted gasket sections that prevent full closure. Warm the gasket gently with a hair dryer and reshape if necessary.
Note: If the door is physically warped or damaged, replacement of the door assembly may be required.
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Repair Difficulty
Easy
2/5
Required Part
Door Hinge and Gasket
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