Freezer runs but does not get cold enough; compressor and fan operate continuously but temperature stays above freezing.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety warning: Sealed system work (refrigerant handling) must be done by an EPA-certified technician. Do not attempt to open the sealed system yourself.
Owner checks before calling service:
- Verify door seal: Ensure the door gasket seals tightly all around. Use a thin paper strip and check for resistance when pulling it out at multiple points.
- Check condenser airflow: Make sure the freezer has adequate clearance around the sides and back. Clean dust from the condenser coils and fan (if external) with a brush and vacuum.
- Confirm continuous running: If the compressor runs almost nonstop and the interior never reaches proper freezing temperature, a sealed system problem is likely.
- Feel the condenser: Carefully touch the condenser coils (if accessible) after 20–30 minutes of running. They should be warm. If barely warm and cooling is poor, refrigerant charge may be low.
Next step: Contact a qualified refrigeration technician to check for leaks, measure pressures, and evaluate the compressor. Component replacement and recharging require specialized tools and training.