E7
Danby User Interface / Display Panel Communication Error

Danby freezer shows E7 and the display or keypad does not respond correctly.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose or damaged ribbon cable between UI and main board, Failed display PCB, Moisture or corrosion on keypad contacts, Faulty main control board UI driver

How to Fix / Troubleshooting

Safety first: Unplug the freezer before removing the control panel or display assembly.

Steps to address E7:

  • Access the display panel: Remove screws or clips holding the front control panel. Carefully pull it forward to expose the ribbon cable or harness.
  • Inspect connections: Ensure the ribbon cable is fully seated at both the display and main board ends. Look for kinks, cracks, or corrosion on the contacts.
  • Dry any moisture: If there are signs of condensation or liquid spills, gently dry the area and clean contacts with electronic contact cleaner (power disconnected).
  • Test keypad: With the panel removed, press buttons and feel for proper tactile response. A spongy or stuck button may indicate a failed keypad membrane.
  • Replace UI board: If the cable is intact but E7 persists and buttons do not respond, replace the user interface / display board.
  • Check main board: If a new UI does not resolve the issue, the main control board may have a communication fault and require replacement.

Tip: Handle ribbon cables by the stiffened ends only to avoid damaging the conductors.

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Repair Difficulty

Medium 3/5

Required Part

User Interface / Display Board
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