E9
Danby Defrost Heater Circuit Error

Danby freezer shows E9 and may not defrost or may show erratic temperature swings.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open defrost heater element, Burned wiring to heater, Failed defrost relay on control board, Short to ground in heater circuit

How to Fix / Troubleshooting

Safety first: Unplug the freezer before accessing the evaporator or electrical components. Avoid contact with sharp evaporator fins.

Steps to address E9:

  • Check for frost buildup: Remove the interior rear panel and inspect the evaporator. Heavy ice indicates a defrost failure.
  • Test defrost heater: Disconnect the heater leads and measure resistance with a multimeter. Infinite resistance indicates an open heater that must be replaced.
  • Inspect wiring: Look for burnt insulation, loose connectors, or signs of arcing along the heater wiring harness.
  • Check for shorts: Measure resistance from each heater terminal to ground (metal chassis). A low resistance reading indicates a shorted heater or wire that must be replaced.
  • Control board relay: If the heater and wiring test good, the defrost relay on the main control board may not be energizing. Replace the main control board if confirmed.
  • Manual defrost: As a temporary measure, manually defrost the unit by unplugging and allowing ice to melt, then restart. This will not fix the underlying issue but can restore cooling briefly.

Note: Always match the replacement heater to the exact Danby model and wattage rating.

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Repair Difficulty

Hard 4/5

Required Part

Defrost Heater
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