Freezer not cooling at all; interior is room temperature, compressor not running, lights may still work.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the freezer before accessing the compressor compartment. Use caution around sharp metal edges.
Steps to diagnose no-cool, compressor not running:
- Verify power: Confirm the outlet has power by plugging in another device. Check the freezer's power cord for damage.
- Listen for sounds: When plugged in, listen for a brief hum or click from the compressor area. Repeated clicking every few minutes suggests a start device issue.
- Inspect start relay/overload: Remove the rear lower panel, locate the start device on the compressor, and inspect for burn marks or rattling. Replace the compressor start relay/overload assembly if damaged.
- Check control board output: If comfortable with live testing, verify that the control board is sending line voltage to the compressor when cooling is demanded. If not, the main control board may be faulty.
- Compressor test: If a new start device does not start the compressor and windings test open or shorted, the compressor has failed and requires professional replacement.
Warning: Do not attempt sealed system repairs yourself; they require specialized tools and certification.
Repair Difficulty
Required Part
We may earn a commission from links on this page.