Danby
Keypad / Control Panel Failure
Freezer temperature setting cannot be changed; buttons unresponsive but display is lit.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed touchpad or button switches, Moisture intrusion into control panel, Loose ribbon cable, Control board not reading keypad input
How to Fix / Troubleshooting
Safety first: Unplug the freezer before opening the control panel.
Steps to restore keypad function:
- Check for lock feature: Some Danby models have a control lock. Consult the manual to unlock (often by holding a specific button for several seconds).
- Inspect panel for moisture: Look for condensation or spills around the control. Dry thoroughly and allow time for moisture to evaporate.
- Reseat ribbon cable: Remove the panel and reseat the ribbon cable between the keypad and main board.
- Replace UI board: If buttons remain unresponsive, replace the user interface / control panel board.
- Main board: If a new UI does not fix the issue, the main control board may be at fault.
Note: Avoid spraying cleaners directly on the control panel; apply to a cloth first.
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Repair Difficulty
Medium
3/5
Required Part
User Interface / Control Panel Board
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