AL14
De Dietrich Overtemperature Protection / Thermal Cut-Out Fault

Freezer displays AL14; compressor stops and starts erratically, or unit shuts down unexpectedly.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Overheated compressor due to poor ventilation, Faulty compressor thermal protector, Blocked condenser fan, Control board misreading temperature

How to Fix / Troubleshooting

Safety first: Unplug the freezer before accessing the compressor area.

  • Improve ventilation: Ensure there is adequate clearance around the freezer (at least 5–10 cm at sides and back). Remove any items blocking the rear grille.
  • Clean condenser and fan: Remove the rear lower panel and clean dust from the condenser coils and fan (if fitted) using a soft brush and vacuum.
  • Check compressor temperature: After running for a while, the compressor will be warm but should not be too hot to touch briefly. If it is extremely hot, the thermal protector may be tripping.
  • Inspect thermal protector: The protector is usually a small device clipped to the compressor body or integrated with the start device. Check for signs of overheating or damage and replace if suspect.
  • Test operation: After cleaning and any part replacement, reassemble, restore power, and monitor. If AL14 recurs, a deeper sealed-system or control issue may exist.
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Repair Difficulty

Hard 4/5

Required Part

Compressor Thermal Protector
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