De Dietrich Keypad / Touch Control Failure

Freezer display works but buttons do not respond or respond intermittently.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn or damaged keypad, Moisture behind control panel, Loose ribbon cable, Faulty user interface PCB

Safety first: Unplug the freezer before removing the control panel.

Dry the panel: If there has been condensation or a spill, allow the panel to dry completely.
Inspect ribbon cable: Remove the fascia and reseat the ribbon cable between the keypad and the display or main board.
Clean contacts: If accessible, gently clean connector contacts with isopropyl alcohol.
Replace keypad/UI: If specific buttons never work, replace the user interface or keypad assembly with the correct De Dietrich part.

Medium 3/5

Control Panel / Keypad

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