Ice forming on food near the top or back while other areas are warmer.

Safety first: Unplug the freezer before removing panels.

• 1. Check fan operation: Open the door and press the door switch; you should hear the evaporator fan running when the compressor is on. If not, test and replace the fan motor.
• 2. Inspect air channels: Remove shelves and look for blocked vents or air passages. Rearrange items to allow free airflow.
• 3. Check for frost on evaporator: Remove the rear interior panel and inspect the evaporator for heavy frost. If present, troubleshoot the defrost system.
• 4. Verify shelf placement: Ensure shelves and baskets are installed in the correct positions per the user manual to maintain designed airflow patterns.