E14
Essentials Power Supply / Voltage Error

Essentials freezer shows E14 and may intermittently shut off or restart.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Unstable mains voltage, Loose power cord connection, Faulty internal power supply on main control PCB, Overheating of control components

How to Fix / Troubleshooting

Safety: Do not attempt to work on live circuits. Always unplug the freezer before inspection.

Steps to troubleshoot E14:

  • 1. Check outlet: Plug another appliance or a lamp into the same outlet to confirm stable power. Avoid using extension leads or multi-way adapters.
  • 2. Inspect power cord: Examine the Essentials freezer power cord for cuts, kinks, or burn marks. Ensure the plug fits snugly in the outlet.
  • 3. Verify ventilation: Make sure the rear and sides of the freezer have adequate clearance for airflow. Overheating can cause control shutdowns.
  • 4. Inspect main control PCB: Remove the control cover and look for swollen capacitors, burn marks, or discoloration on the board.
  • 5. Replace control board if needed: If the power supply section of the main control PCB is visibly damaged or E14 persists despite stable mains, replace the board.

Warning: If you suspect wiring issues in the wall or fluctuating voltage, contact a qualified electrician.

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Repair Difficulty

Hard 4/5

Required Part

Main Control PCB
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