Essentials freezer shows E3 and the compressor may not start or may short-cycle.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the freezer before accessing the evaporator or defrost components. Avoid using sharp tools to remove ice.
Steps to check E3:
- 1. Inspect for heavy frost: Remove the interior rear panel to view the evaporator. If it is completely encased in ice, the defrost system is likely not working.
- 2. Locate defrost thermostat/sensor: On many Essentials freezers, a round defrost thermostat is clipped to the evaporator tubing, and/or an NTC defrost sensor is taped or clipped to the coil.
- 3. Test the defrost thermostat: With the evaporator still cold (below freezing) and the unit unplugged, disconnect the thermostat and check continuity with a multimeter. It should show continuity when cold. If it is open when cold, it is defective.
- 4. Test the defrost NTC (if present): Measure resistance and compare to expected NTC values. An open or shorted reading indicates failure.
- 5. Inspect wiring: Check the harness from the defrost components to the main control PCB for damage or loose connectors.
- 6. Replace faulty parts: If the thermostat or sensor fails tests, replace with a compatible defrost thermostat or defrost NTC sensor. Clip or tape them back in the original positions on the evaporator tubing.
- 7. Manual defrost: Fully defrost the evaporator with the unit unplugged and doors open until all ice is gone. Do not use knives or heat guns; a fan blowing room air is safer.
When to seek help: If the defrost components test good but E3 remains, the main control PCB or defrost relay may be faulty and should be diagnosed by a professional.
Repair Difficulty
Required Part
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