Essentials freezer shows E5 and the compressor does not start or stops shortly after starting.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety warning: Unplug the freezer and wait several minutes before touching the compressor area. The compressor and start components can be very hot.
Steps to check E5:
- 1. Access the compressor compartment: Remove the rear lower service panel to expose the compressor, start relay, and overload protector.
- 2. Visual and smell check: Look for burned plastic on the start relay or overload, and sniff for a burnt odor. Any signs of melting indicate replacement is needed.
- 3. Remove start device: Gently pull the start relay/overload assembly off the compressor terminals. Note the orientation and wiring for reassembly.
- 4. Test the relay and overload: Use a multimeter to check continuity across the overload (should be closed at room temperature). Shake the relay gently; if it rattles or shows open/shorted readings inconsistent with specifications, it is likely faulty.
- 5. Inspect compressor terminals: Ensure the three compressor pins are not burned or loose. Clean any light corrosion carefully.
- 6. Replace start device: Install a new compressor start relay and overload assembly compatible with your Essentials freezer. Reconnect wires as originally configured.
- 7. Power up and monitor: Restore power and listen for the compressor starting smoothly. If it hums briefly and clicks off again, the compressor itself may be mechanically seized.
Important: A locked or internally damaged compressor requires professional diagnosis and usually replacement, which involves refrigerant handling and must be done by a certified technician.
Repair Difficulty
Required Part
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