Freezer interior is too cold – excessive frosting on food and walls even at normal setting.

Safety: Unplug the freezer before accessing the control panel or sensors.

Steps to correct overcooling:

• 1. Verify setpoint: Confirm the temperature setting is not at the coldest position. Adjust to a warmer setting and monitor for 24 hours.
• 2. Check with a thermometer: Place a freezer thermometer inside to confirm actual temperature. If it is far below the setpoint, suspect control issues.
• 3. Inspect cabinet sensor: Access the cabinet NTC temperature sensor and check that it is properly mounted to the liner and not touching the evaporator directly.
• 4. Test sensor: Measure resistance and compare to expected values. Replace the sensor if readings are incorrect.
• 5. Evaluate control board: If the sensor is good but the compressor runs excessively, the thermostat relay on the main control PCB may be stuck closed. Replace the board if necessary.

Tip: Avoid setting the freezer colder than necessary; this increases energy use and frost buildup.