Water leaking onto the floor from under or around the freezer.

Safety: Unplug the freezer and mop up any standing water to prevent slips.

Steps to stop leaks:

• 1. Inspect inside cabinet: Look for ice or water pooling at the bottom of the freezer. This often indicates a blocked defrost drain.
• 2. Clear defrost drain: Remove the rear interior panel to access the drain hole beneath the evaporator. Use warm water and a flexible plastic tube or pipe cleaner to flush the drain. Avoid sharp tools.
• 3. Check external drain tube: From the rear of the unit, locate the drain tube leading to the drip tray above the compressor. Ensure it is not kinked or blocked.
• 4. Inspect drip tray: Make sure the tray is properly positioned and not cracked. Replace the drip tray if damaged.
• 5. Verify door seal: A poor seal can cause excess frost and meltwater. Replace the door gasket if necessary.

Note: After clearing the drain, monitor for a few days to confirm the leak is resolved.