Freezer is leaking water onto the floor from underneath or at the front.

Safety First: Unplug the freezer before removing panels or using hot water near electrical parts.

• Step 1 – Locate leak source: Check inside the freezer for ice on the floor or under baskets. Look under the unit for water around the drain pan.
• Step 2 – Clear defrost drain: Remove the rear interior panel to access the evaporator and drain trough. If the trough is iced over, pour warm (not boiling) water into the drain area until water flows freely to the pan below.
• Step 3 – Clean drain tube: From the rear, locate the drain tube leading to the pan. Use a flexible brush or pipe cleaner to remove debris.
• Step 4 – Inspect drain pan: Verify the drain pan is properly positioned and not cracked. Replace if damaged.
• Step 5 – Check door gasket: Repair any gasket leaks that can cause excessive frost and water production.