F9
GE Profile
User Interface Keypad Error
Display shows F9; freezer may not respond to keypad inputs or settings changes
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Stuck or shorted keypad button, Moisture intrusion into control panel, Damaged UI ribbon cable, Failed user interface board
How to Fix / Troubleshooting
Safety first: Unplug the freezer before removing the control panel.
- Check for stuck buttons: Press each button individually and feel for normal travel and click. A stuck button can cause an error.
- Dry moisture: If condensation or spills have reached the panel, gently dry the area and allow several hours with the door open (unit unplugged) for moisture to evaporate.
- Inspect ribbon cable: Remove the UI panel and check the ribbon cable for kinks, corrosion, or loose connections. Reseat the cable.
- Replace UI board: If F9 persists and buttons do not respond correctly, replace the user interface control board.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Control Board
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