GE Profile
User Interface Display Failure
Freezer display is blank but unit is cooling normally
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed display board, Loose UI harness, Dimmed display due to control setting, Voltage surge damage
How to Fix / Troubleshooting
Safety first: Unplug the freezer before removing the control panel.
- Check for dim mode: Some models have a display dimming feature. Press any button to wake the display.
- Verify cooling: Use a thermometer to confirm the freezer is maintaining proper temperature.
- Inspect UI connections: Remove the control panel and ensure the ribbon cable and connectors are fully seated.
- Replace UI board: If connections are good and the display remains blank, replace the user interface control board.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Control Board
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