Freezer leaking water onto the floor at the front or rear

Safety first: Unplug the freezer before removing panels. Use towels to absorb water; floors may be slippery.

• Locate source: Check inside the freezer for standing water or ice at the bottom. Inspect the rear for water near the drain pan.
• Clear defrost drain: Remove the interior rear panel to access the drain trough. Use warm water and a turkey baster or squeeze bottle to flush the drain hole until water flows freely into the drain pan below.
• Inspect drain tube: From the rear, verify the drain tube is properly seated in the drain pan and not cracked or disconnected.
• Check door gasket: Ensure the door seals tightly to prevent excess frost and meltwater.
• Dry and monitor: Clean up all water and monitor for recurrence over several days.