Ice buildup on the bottom of the freezer compartment

Safety first: Unplug the freezer before defrosting. Do not chip ice with sharp tools.

• Remove ice: Take out drawers and chip away loose ice with a plastic scraper. Use towels to absorb meltwater.
• Access drain: Remove the rear interior panel to expose the evaporator and drain trough.
• Clear blockage: Pour warm (not boiling) water into the drain hole using a turkey baster until water flows freely into the drain pan.
• Clean trough: Remove any food particles or debris from the drain trough.
• Check gasket: Inspect and clean the door gasket to reduce frost formation that can overwhelm the drain.