Freezer is leaking water onto the floor from underneath

Safety: Unplug the freezer before removing panels. Use towels to catch melting ice and water.

Steps to stop leaking:

• Locate source: Pull the freezer away from the wall and inspect underneath for water trails. Check the rear area near the drain pan.
• Access evaporator drain: Inside the freezer, remove shelves and the rear interior panel to expose the evaporator. Look for an ice-filled drain trough at the bottom.
• Clear ice and debris: Use warm water in a turkey baster or squeeze bottle to melt ice in the drain trough and flush the drain hole. Avoid sharp tools that can puncture the liner.
• Check drain tube: From the rear, locate the rubber or plastic drain tube leading to the drain pan. Remove and flush it with hot water to clear any blockage.
• Inspect drain pan: Examine the GE drain pan for cracks or misalignment. Replace if damaged and ensure the tube empties directly into the pan.
• Reassemble and monitor: Reinstall panels, restore power, and monitor for further leaks over the next few days.

Tip: Keeping the door closed as much as possible reduces frost and defrost water volume, helping prevent future clogs.