GE Freezers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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AL
GE freezer shows AL or Alarm and beeps, often with temperature flashing
General Alarm Condition (Temperature or Door)
dF
GE freezer display shows dF or DF and unit may be in extended defrost or not cooling temporarily
Defrost Mode Indication / Defrost System Active
door
GE freezer display shows DOOR or a door icon and alarm sounds frequently
Door Ajar Alarm / Door Switch Fault
E1
GE upright freezer displays E1 and may not maintain correct temperature
Cabinet Temperature Sensor (Thermistor) Fault
E2
GE freezer shows E2 and may run continuously or not cool properly
Evaporator Temperature Sensor Fault
E3
GE freezer displays E3 and temperature control is erratic or unresponsive
Ambient (Room) Temperature Sensor Fault
E4
GE freezer shows E4 and may not defrost properly, leading to frost buildup
Defrost Sensor / Defrost Thermistor Fault
E5
GE freezer displays E5 and may not respond correctly to user temperature settings
User Interface / Keypad Communication Error
E6
GE freezer shows E6 and may not cool or may shut down unexpectedly
Main Control Board Fault / Internal Error
EC
GE freezer displays EC or Error and may not cool correctly
General Control System Error
HI
GE freezer display shows HI or High Temp and an alarm sounds; interior temperature is warm
High Temperature Alarm Condition
LO
GE freezer display shows LO or very low temperature reading; food may be excessively frozen or icy
Low Temperature Condition / Possible Thermistor or Control Fault
PF
GE freezer display shows PF or Power Fail and may beep after an outage
Power Failure Indication
Symptom
Buttons on the freezer control panel do not respond or respond intermittently
Keypad / Touch Control Failure
Symptom
Excessive frost buildup on interior walls, shelves, and food
Air Infiltration / Frost Accumulation
Symptom
Freezer cycles on and off rapidly or makes frequent clicking sounds
Short Cycling / Control or Start Device Issue
Symptom
Freezer display is blank or dim, but unit still cools
User Interface Display Failure
Symptom
Freezer door is hard to open or creates a vacuum after closing
Door Vacuum / Pressure Equalization Issue
Symptom
Freezer door will not stay closed or pops open slightly
Door Alignment / Gasket Retention Problem
Symptom
Freezer exterior sides or front frame feel very hot to the touch
High Cabinet Temperature Around Condenser Loop
Symptom
Freezer has a strong musty, sour, or chemical odor
Odor Contamination / Air Quality Issue
Symptom
Freezer has visible rust or moisture around the door frame or on exterior surfaces
Condensation and Corrosion Around Mullion Heater Area
Symptom
Freezer interior is too warm on top shelves but colder at the bottom
Poor Air Circulation / Evaporator Fan Issue
Symptom
Freezer interior light stays on even when the door is closed, causing warming and condensation
Stuck Door Switch or Control Logic Fault
Symptom
Freezer is completely dead; no lights, no display, no sound
No Power / Electrical Supply Failure
Symptom
Freezer is leaking water onto the floor from underneath
Defrost Drain Clog or Drain Pan Overflow
Symptom
Freezer is making loud humming, buzzing, or clicking noises from the back
Compressor or Condenser Fan Noise
Symptom
Freezer is vibrating excessively and may move or rattle against walls
Cabinet Vibration / Installation Issue
Symptom
Freezer makes loud banging or knocking sounds during operation
Internal Tubing or Component Vibration
Symptom
Freezer not cooling at all; interior is warm and compressor is not running
Compressor Start Circuit Failure
Symptom
Freezer runs but does not get cold enough; temperature stays above 10–20°F
Insufficient Cooling / Possible Sealed System or Airflow Issue
Symptom
Freezer runs constantly and rarely shuts off; interior may be too cold or just barely at setpoint
Runaway Cooling / Long Run Time
Symptom
Freezer temperature fluctuates widely, sometimes freezing too hard and then warming
Inconsistent Temperature Control
Symptom
Freezer trips the household circuit breaker or GFCI outlet
Electrical Short or Ground Fault
Symptom
Freezer will not start after being turned off or unplugged recently
Compressor Restart Delay / Thermal Protection
Symptom
Interior light does not turn on when door is opened
Lighting Circuit Failure
Symptom
Thick ice buildup on the back wall inside the freezer
Automatic Defrost System Failure
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| AL |
GE freezer shows AL or Alarm and beeps, often with temperature flashing
|
General Alarm Condition (Temperature or Door) | View Details |
| dF |
GE freezer display shows dF or DF and unit may be in extended defrost or not cooling temporarily
|
Defrost Mode Indication / Defrost System Active | View Details |
| door |
GE freezer display shows DOOR or a door icon and alarm sounds frequently
|
Door Ajar Alarm / Door Switch Fault | View Details |
| E1 |
GE upright freezer displays E1 and may not maintain correct temperature
|
Cabinet Temperature Sensor (Thermistor) Fault | View Details |
| E2 |
GE freezer shows E2 and may run continuously or not cool properly
|
Evaporator Temperature Sensor Fault | View Details |
| E3 |
GE freezer displays E3 and temperature control is erratic or unresponsive
|
Ambient (Room) Temperature Sensor Fault | View Details |
| E4 |
GE freezer shows E4 and may not defrost properly, leading to frost buildup
|
Defrost Sensor / Defrost Thermistor Fault | View Details |
| E5 |
GE freezer displays E5 and may not respond correctly to user temperature settings
|
User Interface / Keypad Communication Error | View Details |
| E6 |
GE freezer shows E6 and may not cool or may shut down unexpectedly
|
Main Control Board Fault / Internal Error | View Details |
| EC |
GE freezer displays EC or Error and may not cool correctly
|
General Control System Error | View Details |
| HI |
GE freezer display shows HI or High Temp and an alarm sounds; interior temperature is warm
|
High Temperature Alarm Condition | View Details |
| LO |
GE freezer display shows LO or very low temperature reading; food may be excessively frozen or icy
|
Low Temperature Condition / Possible Thermistor or Control Fault | View Details |
| PF |
GE freezer display shows PF or Power Fail and may beep after an outage
|
Power Failure Indication | View Details |
| – |
Buttons on the freezer control panel do not respond or respond intermittently
|
Keypad / Touch Control Failure | View Details |
| – |
Excessive frost buildup on interior walls, shelves, and food
|
Air Infiltration / Frost Accumulation | View Details |
| – |
Freezer cycles on and off rapidly or makes frequent clicking sounds
|
Short Cycling / Control or Start Device Issue | View Details |
| – |
Freezer display is blank or dim, but unit still cools
|
User Interface Display Failure | View Details |
| – |
Freezer door is hard to open or creates a vacuum after closing
|
Door Vacuum / Pressure Equalization Issue | View Details |
| – |
Freezer door will not stay closed or pops open slightly
|
Door Alignment / Gasket Retention Problem | View Details |
| – |
Freezer exterior sides or front frame feel very hot to the touch
|
High Cabinet Temperature Around Condenser Loop | View Details |
| – |
Freezer has a strong musty, sour, or chemical odor
|
Odor Contamination / Air Quality Issue | View Details |
| – |
Freezer has visible rust or moisture around the door frame or on exterior surfaces
|
Condensation and Corrosion Around Mullion Heater Area | View Details |
| – |
Freezer interior is too warm on top shelves but colder at the bottom
|
Poor Air Circulation / Evaporator Fan Issue | View Details |
| – |
Freezer interior light stays on even when the door is closed, causing warming and condensation
|
Stuck Door Switch or Control Logic Fault | View Details |
| – |
Freezer is completely dead; no lights, no display, no sound
|
No Power / Electrical Supply Failure | View Details |
| – |
Freezer is leaking water onto the floor from underneath
|
Defrost Drain Clog or Drain Pan Overflow | View Details |
| – |
Freezer is making loud humming, buzzing, or clicking noises from the back
|
Compressor or Condenser Fan Noise | View Details |
| – |
Freezer is vibrating excessively and may move or rattle against walls
|
Cabinet Vibration / Installation Issue | View Details |
| – |
Freezer makes loud banging or knocking sounds during operation
|
Internal Tubing or Component Vibration | View Details |
| – |
Freezer not cooling at all; interior is warm and compressor is not running
|
Compressor Start Circuit Failure | View Details |
| – |
Freezer runs but does not get cold enough; temperature stays above 10–20°F
|
Insufficient Cooling / Possible Sealed System or Airflow Issue | View Details |
| – |
Freezer runs constantly and rarely shuts off; interior may be too cold or just barely at setpoint
|
Runaway Cooling / Long Run Time | View Details |
| – |
Freezer temperature fluctuates widely, sometimes freezing too hard and then warming
|
Inconsistent Temperature Control | View Details |
| – |
Freezer trips the household circuit breaker or GFCI outlet
|
Electrical Short or Ground Fault | View Details |
| – |
Freezer will not start after being turned off or unplugged recently
|
Compressor Restart Delay / Thermal Protection | View Details |
| – |
Interior light does not turn on when door is opened
|
Lighting Circuit Failure | View Details |
| – |
Thick ice buildup on the back wall inside the freezer
|
Automatic Defrost System Failure | View Details |
No matching codes found
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