GE Runaway Cooling / Long Run Time

Freezer runs constantly and rarely shuts off; interior may be too cold or just barely at setpoint

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Leaky door gasket, Warm room or poor ventilation, Miscalibrated thermistor, Control board not cycling compressor properly

How to Fix / Troubleshooting

Safety: Most checks are external. Unplug the freezer before accessing sensors or controls.

Steps to reduce run time:

  • Check ambient conditions: Ensure the freezer is not installed in a hot garage or tight enclosure. GE freezers are typically designed for indoor, climate-controlled spaces.
  • Inspect door gasket: Look for gaps or tears. Perform the paper test around the door. Replace the GE freezer door gasket if it does not seal tightly.
  • Verify temperature setting: Set the control to a moderate setting (around 0°F). Extremely low settings will cause long run times.
  • Check thermistor: If the freezer is much colder than the setpoint, test the cabinet thermistor for proper resistance. Replace if out of spec.
  • Evaluate control board: If the compressor never cycles off despite correct temperature and sensors, the main control relay may be stuck closed and the main control board will need replacement.

Note: After any adjustment, allow 24 hours for temperatures and run times to stabilize.

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Repair Difficulty

Medium 3/5

Required Part

Freezer Door Gasket
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