Freezer runs but does not get cold enough; temperature stays above 10–20°F

Safety: Unplug the freezer before cleaning coils or removing panels. Avoid bending refrigerant tubing.

Steps to improve cooling:

• Check condenser coils: Locate the condenser coils (underneath or on the back). If covered in dust, vacuum thoroughly with a brush attachment. GE freezers with rear coils may require removing a rear panel.
• Verify condenser fan operation: With power on and compressor running, confirm the GE condenser fan motor is spinning and moving air across the coils. If not running or noisy, replace the fan motor.
• Inspect evaporator frost pattern: Unplug the unit, remove interior rear panel, and examine the evaporator. A light, even frost is normal. A solid block of ice or only a small section frosted indicates a problem.
• Address heavy frost: If the coil is encased in ice, suspect a defrost system failure (heater, thermostat, or control). Manually defrost with towels and a hair dryer on low, then test and replace the GE defrost heater or defrost thermostat as needed.
• Suspect sealed system: If only a small part of the coil frosts and the rest is warm, the system may be low on refrigerant or restricted. This requires a certified technician with EPA certification to repair.

Note: Always ensure adequate clearance around the freezer for ventilation and avoid overpacking shelves, which can block airflow.