E7
Gladiator User Interface / Keypad Failure

“E7” error code on Gladiator freezer; interior lights or door alarm may malfunction along with the code.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck or shorted keypad button, Moisture intrusion into UI panel, Damaged user interface ribbon cable, Failed user interface board

How to Fix / Troubleshooting

Safety First: Unplug the freezer before removing the user interface panel. Do not spray cleaners directly on the control panel.

  • Step 1 – Check for stuck buttons: Press each button on the control panel several times. If any feel stuck or do not click, the user interface may be damaged.
  • Step 2 – Dry moisture: If condensation or liquid has entered the panel, unplug the unit and allow it to dry completely for 24 hours. Do not use heat guns directly on the panel.
  • Step 3 – Inspect ribbon cable: Remove the UI panel and check the ribbon cable for cracks, kinks, or corrosion at the connector. Reseat or replace as needed.
  • Step 4 – Replace UI board: If E7 persists, install a new Gladiator-compatible user interface board and reassemble the panel.
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Repair Difficulty

Medium 3/5

Required Part

User Interface Board
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