Freezer is leaking water onto the floor from underneath or at the front.

Safety First: Unplug the freezer before removing panels. Use towels to absorb water and prevent slipping.

• Step 1 – Identify source: Check inside the freezer for ice buildup on the floor or under baskets. Look under the unit for a full or overflowing drain pan.
• Step 2 – Clear defrost drain: Remove the interior rear panel to access the defrost drain below the evaporator. Use warm water and a turkey baster to flush the drain until water flows freely into the pan below.
• Step 3 – Inspect drain tube and pan: From the rear, locate the drain tube leading to the drain pan. Ensure it is not cracked, disconnected, or frozen. Re-seat or replace as needed.
• Step 4 – Prevent recurrence: Ensure the door closes fully to minimize frost and defrost water volume.