Freezer leaking water onto the floor at the front or underneath.

Safety first: Unplug the freezer and be prepared for water from melting ice.

Steps:

• Empty and defrost: Remove food and drawers. Allow ice on the rear panel to melt or use warm (not boiling) water to speed up defrosting.
• Access drain: Remove the rear interior panel to expose the evaporator and drain trough.
• Clear drain hole: Use a soft pipe cleaner or flexible plastic rod to gently clear the drain hole. Flush with warm water using a turkey baster or syringe until water flows freely to the drain pan above the compressor.
• Check external drain tube: From the rear, locate the drain tube leading to the drip tray. Ensure it is not kinked or blocked.
• Reassemble: Refit panels and restore power. Monitor for further leaks.