Ice buildup on the bottom of the freezer compartment or under drawers.

Safety first: Unplug the freezer before defrosting.

Steps:

• Manual defrost: Remove drawers and chip away loose ice carefully using a plastic scraper. Do not use sharp tools.
• Clear drain: Locate and clear the defrost drain hole and tube as described in the drain blockage procedure.
• Check door seal: Inspect the gasket for gaps that allow moist air in. Replace if damaged.
• Level the appliance: Adjust the feet so the freezer is slightly tilted back, helping the door close and water drain correctly.