Hansa External Condensation

Condensation or frost forming on the outside of the freezer cabinet or around the door frame.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

High room humidity, Door gasket leaking cold air, Failed door frame heater (if equipped), Poor ventilation around cabinet

How to Fix / Troubleshooting

Safety first: Unplug the freezer if you need to remove panels to inspect heaters.

Step-by-step checks:

  • 1. Improve ventilation: Ensure adequate space around the freezer and good room airflow.
  • 2. Inspect gasket: Replace damaged or hardened door gaskets to reduce cold air leakage.
  • 3. Door frame heater: On models with anti-condensation heaters, if the frame is unusually cold and wet, the heater may have failed. Have a technician test and replace the heater strip if necessary.
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Repair Difficulty

Medium 3/5

Required Part

Door Frame Heater
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