E15
Hansa
Power Supply / Low Voltage Fault
E15 error; compressor and fans may not run at all even though interior light works.
Advertisements
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Advertisements
Possible Causes
Failed low-voltage power supply on main control board, Blown internal fuse on PCB, Loose mains connector at board, Surge-damaged components
How to Fix / Troubleshooting
Safety first: Unplug the freezer. Capacitors on the board can retain charge; avoid touching component leads.
Step-by-step checks:
- 1. Check outlet and cord: Verify the wall outlet has correct voltage and that the Hansa power cord and plug are undamaged.
- 2. Inspect main board: Remove the rear control cover and visually inspect the main PCB. Look for a blown fuse, burnt tracks, or swollen capacitors.
- 3. Replace board fuse (if serviceable): Some boards have a replaceable fuse. If blown, replace with the exact same rating. If it blows again immediately, there is a deeper fault requiring board replacement.
- 4. Board replacement: If the low-voltage section is visibly damaged or no 5/12 V outputs are present (requires meter and expertise), replace the main control board.
Warning: Live voltage testing should only be performed by qualified persons.
Advertisements
Repair Difficulty
Hard
4/5
Required Part
Main Control Board
Check Price on Amazon
We may earn a commission from links on this page.
Advertisements