E16
Hansa Short Circuit or Ground Fault in Appliance

E16 error; freezer may trip the household breaker or blow fuses when starting.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Shorted compressor windings, Damaged mains cable, Shorted defrost heater, Moisture causing tracking on control board

How to Fix / Troubleshooting

Safety first: If the breaker trips repeatedly, leave the freezer unplugged until the fault is found. Do not replace breakers with higher ratings.

Step-by-step checks:

  • 1. Inspect power cord: Check the entire length of the Hansa power cord for cuts, crushed sections, or burn marks. Replace if damaged.
  • 2. Check defrost heater: Disconnect the defrost heater leads and test for continuity to ground (compressor shell or cabinet). Any continuity indicates a ground fault; replace the heater.
  • 3. Test compressor to ground: With wires removed from compressor terminals, measure resistance from each terminal to the compressor shell. Any reading other than infinite indicates a shorted compressor, requiring professional replacement.
  • 4. Inspect control board: Look for carbon tracks, burnt components, or moisture on the PCB. Dry thoroughly and replace the board if damaged.
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Repair Difficulty

Professional Required 5/5

Required Part

Defrost Heater
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