E5 error on display; compressor does not start or stops shortly after starting; clicking sound from rear control area.

Safety first: Unplug the freezer. The compressor and start components can be very hot; allow them to cool before touching. Do not attempt to open the sealed refrigeration system.

Step-by-step checks:

• 1. Listen and observe: After plugging in (for testing only), listen for a brief hum followed by a click and E5. This pattern suggests start device or compressor issues. Unplug again before proceeding.
• 2. Access compressor compartment: Remove the rear lower cover to expose the compressor, start relay/PTC, and capacitor.
• 3. Inspect start relay/PTC: Remove the plastic cover on the compressor terminals. Check the relay/PTC for burn marks, melted plastic, or rattling pieces inside when shaken. Replace if damaged.
• 4. Test start capacitor (if fitted): Discharge the capacitor safely by bridging its terminals with a resistor. Then measure capacitance with a meter. If the value is far below the rating printed on the capacitor, replace it.
• 5. Check compressor windings: With all wires removed from the compressor, measure resistance between the three pins. You should see three finite readings; any open circuit or direct short to ground (test from pins to compressor shell) indicates a failed compressor, which requires professional replacement.
• 6. Control board output: If start components and compressor test good, the main control board may not be supplying proper voltage. This should be checked by a qualified technician due to live voltage exposure.

Warning: Do not bypass the overload or run the compressor without proper start components; this can cause fire or permanent damage.