Hansa Compressor Not Starting

Freezer not cooling at all; interior is at room temperature, compressor not running, but interior light works.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed compressor start relay/PTC, Open compressor start winding, Faulty main control board not sending power to compressor, Tripped thermal overload on compressor

How to Fix / Troubleshooting

Safety first: Unplug the freezer before accessing the compressor compartment. Components may be hot.

Step-by-step checks:

  • 1. Listen for activity: Plug in briefly and listen for any hum or click from the compressor area. If silent, unplug and proceed.
  • 2. Inspect start device: Remove the rear lower cover and the plastic cap on the compressor terminals. Check the start relay/PTC for burn marks or a burnt smell. Replace if suspect.
  • 3. Test compressor windings: With all wires removed, measure resistance between the three compressor pins. You should see three finite readings; an open circuit or short to ground indicates a failed compressor.
  • 4. Check control output: If start components and compressor test good, the main control board may not be energizing the compressor relay. This requires live voltage testing and is best handled by a technician.
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Repair Difficulty

Professional Required 5/5

Required Part

Compressor Start Relay/PTC
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