E3
Hisense Ambient / Room Temperature Sensor Failure

Freezer shows E3; compressor may not start or may short-cycle.

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Possible Causes

Defective ambient NTC sensor, Sensor dislodged from its mounting near control panel, Damaged harness between sensor and PCB, Faulty main control board

How to Fix / Troubleshooting

Safety first: Disconnect power before opening any control covers.

  • Locate ambient sensor: On many Hisense freezers, the ambient sensor is near the front control panel or behind the front grille, sensing room temperature.
  • Inspect sensor and wiring: Remove the control panel cover or front trim. Look for a small probe-type sensor or plastic-encased NTC. Check for broken insulation, loose connectors, or corrosion.
  • Test resistance: With the freezer unplugged, disconnect the sensor and measure resistance at room temperature. Compare to typical NTC values (often 5–10 kΩ at ~25°C). Replace if open, shorted, or far out of spec.
  • Secure mounting: Ensure the sensor is positioned where it can sense room air, not touching hot components or metal surfaces.
  • Reconnect and test: Install a new Hisense-compatible ambient sensor if needed, reconnect to the PCB, restore power, and check if E3 clears.

If E3 persists with a known-good sensor, the main control board may require replacement by a professional.

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Repair Difficulty

Easy 2/5

Required Part

Ambient NTC Temperature Sensor
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