Water leaking onto floor from under or around the freezer

Safety first: Unplug the freezer and mop up any standing water to prevent slipping.

• Locate defrost drain: Inside the freezer, remove the rear panel and find the drain hole beneath the evaporator.
• Clear blockage: Use warm water and a flexible plastic tube or pipe cleaner to clear ice or debris from the drain hole.
• Check drain tube and pan: At the rear bottom, inspect the drain tube leading to the drain pan. Ensure it is properly seated and not cracked.
• Position drain pan: Make sure the drain pan is correctly positioned under the tube and not cracked or overflowing.
• Monitor door usage: Reduce frequent or prolonged door openings that can cause excessive frost and meltwater.