F5 error, Hoover freezer may not start cooling after a power cut or brownout.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Always unplug the freezer before removing covers. Do not bypass safety protections.
- Check mains supply: Plug another appliance into the same socket to confirm stable power. Avoid using long extension leads or multi-way adaptors.
- Power reset: Unplug the freezer for at least 15 minutes to allow internal protections to reset, then reconnect directly to a wall socket.
- Inspect power cord and plug: Look for damage, overheating, or loose pins. Replace the plug or cord if damaged.
- Access PCB (advanced): If comfortable, remove the PCB cover and inspect the power input area for burnt components or cracked solder joints.
- Use a surge protector: After resolving the issue, consider using a quality surge protector to protect the freezer from future spikes.
Important: If F5 persists despite a good mains supply and intact cord, the internal power supply on the PCB is likely damaged and the main control board should be replaced by a professional.
Repair Difficulty
Required Part
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