Safety first: Unplug the freezer before accessing the rear compartment. The condenser area may be dusty—wear a mask if sensitive.

Steps:

Access condenser fan: Remove the lower rear panel to expose the compressor and condenser fan assembly.
Inspect fan: Check for dust, debris, or objects blocking the fan blades. Spin the blades by hand; they should move freely without grinding.
Test motor: With the freezer unplugged, disconnect the fan connector and measure resistance across the motor terminals. An open circuit indicates a failed motor.
Check wiring: Inspect the harness from the fan to the main board for damage.
Clean condenser: Use a soft brush or vacuum to clean dust from the condenser coils to improve cooling efficiency.
Replace fan motor: Remove mounting screws, transfer any brackets to the new Hotpoint-compatible condenser fan motor, reconnect wiring, and reinstall.
Restore power: Plug in the freezer and verify that the fan runs whenever the compressor is operating.

Freezer shows fan error, compressor runs but no air circulation, temperature uneven

Possible Causes