F16
Hotpoint
Alarm Memory / EEPROM Error
Freezer shows over-temperature alarm that will not clear even after cooling, display may be stuck
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Corrupted non-volatile memory on main board, Failed EEPROM chip, Power surge damage, Software glitch
How to Fix / Troubleshooting
Safety first: Unplug the freezer before removing control covers.
Steps:
- Power cycle: Disconnect power for at least 10–15 minutes to allow capacitors to discharge and memory to reset. Plug back in and see if the alarm clears.
- Factory reset: Some Hotpoint models allow a factory reset via button combinations (consult the user manual). Perform a reset if available.
- Inspect control board: Access the main board and look for obvious damage or burnt components.
- Board replacement: If the error persists and cooling is otherwise normal, replace the main control board, as EEPROM chips are typically not serviced separately.
- Verify operation: After replacement, set the desired temperature and confirm that alarms behave normally.
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Repair Difficulty
Hard
4/5
Required Part
Main Control Board
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